Consumer

Consumer Consumer Reports: Tasty hamburger alternative Consumer Reports: Tasty hamburger alternative (Video)
Supermarkets sell dozens of veggie burgers—many aimed at people who like hamburgers but don’t want to eat red meat. Consumer Reports’ food experts tried to find one that comes close to the taste and texture of real beef.
Consumer Online foreign language promoter to pay $1M in consumer deception lawsuit Online foreign language promoter to pay $1M in consumer deception lawsuit (Video)
An internet company selling foreign language software just agreed to pay $1,000,000 for what the state Attorney General says was an introductory offer scam.
The state says Philadelphia-based Internet Order and it's CEO Daniel Roitman turned an introductory offer into automatic charges for automatic shipments of foreign language software under the brand name The Pimsleur Approach.
Consumer Clearing mail alert confusion: Is your mortgage or privacy at risk?  Clearing mail alert confusion: Is your mortgage or privacy at risk? (Video)
When someone you don't know sends an email about your federal tax information, it's understandable that you'd be cautious. It's equally understandable that you'd question an unsolicited letter from lawyers talking about trustee changes at your mortgage company. KOMO viewers contacted the Problem Solvers- with questions about both.
Consumer Tick danger in Autumn Tick danger in Autumn (Video)
You may think your risk of getting Lyme disease ends when the weather starts to cool,but by fall, adult ticks have had more time to become infected with disease-causing bacteria. Consumer Reports has some tips on how to protect yourself.
Consumer Refunds not guaranteed for wildfire-related lodging cancellations Refunds not guaranteed for wildfire-related lodging cancellations (Video)
Northwest wildfires are ruining a lot of vacations and burning budgets for many families who paid in advance for a vacation rental. Some establishments offer full refunds, but when you lose lodging due to a wildfire or any other natural disaster, there's no such thing as an automatic refund guarantee.
Consumer Safety Alert: Ground Beef Safety Alert: Ground Beef (Video)
That hamburger you're grilling could contain harmful bacteria, and unless you cook it thoroughly, could make you sick. Consumer Reports tested 300 packages of ground beef and has advice for you on buying and cooking ground beef.
Consumer Appliances for your first apartment Appliances for your first apartment (Video)
Whether you have a college student living off campus this fall or you’re a recent grad settling into your first apartment, chances are you need to stock up with the comforts of home.

Consumer Reports tests all sorts of small appliances and can help with some recommendations.
Consumer Fridges to keep food fresh Fridges to keep food fresh (Video)
Americans are buying more and more fresh foods and refrigerator manufacturers are trying to keep pace. Consumer Reports brought several refrigerators into their labs to see how they stack up.
Consumer Getting the right backpack Getting the right backpack (Video)
Buying school supplies also usually includes getting a new backpack. There are several things to consider to make sure you get one that lasts and is comfortable to carry.
Consumer What you should know about earthquake insurance What you should know about earthquake insurance
The recent New Yorker magazine article "The REALLY Big One" has a lot of people asking about earthquake insurance. Remember the basic homeowner’s policy does not provide earthquake coverage. You have to buy a separate policy for that.
Consumer A is for Avocado
Avocados are rich in antioxidants and a good source of potassium, folate and other B vitamins. Plus they're loaded with fiber.
Consumer Consumer Reports: Car insurance costs Consumer Reports: Car insurance costs
Car insurance commercials tout low rates but don’t tell you just how the companies set those rates. Consumer Reports’ two-year investigation found that many major insurance companies base prices in part on a hidden credit score that can take into account things like what type of credit card you have or whether you’ve applied for credit recently.
Consumer Consumer Reports: Customer service nightmares Consumer Reports: Customer service nightmares
We all have to deal with customer service, and Consumer Reports found many of us have experiences we're not happy with. Surveys have determined which industries are the worst for dealing with customers.