Cell companies explain service outage

Cell companies explain service outage »Play Video
YAKIMA, Wash. -- A lot of you got in touch with KIMA wondering why you couldn't use your cell phones for hours on Wednesday.

KIMA made some calls to find out what happened. Both AT&T and Verizon say some customers lost service from Yakima through the Lower Valley.

They say the outage came from the local phone company that provides the wire line connections. You could have been affected even if you use a different cell phone company.