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Consumer Consumer Reports: Customer service nightmares
We all have to deal with customer service, and Consumer Reports found many of us have experiences we're not happy with. Surveys have determined which industries are the worst for dealing with customers.

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Sports

Sports Watch: Mariners turn unusual triple play
The Seattle Mariners turned a Toronto base-running blunder into a unique triple play in the fourth inning Sunday with catcher Mike Zunino recording the final two putouts.

Around the World

National & World Lawyers: immigrant mothers coerced to wear ankle monitors
Lawyers representing immigrant mothers held in a South Texas detention center say the women have been denied counsel and coerced into accepting ankle-monitoring bracelets as a condition of release, even after judges made clear that paying their bonds would suffice.
National & World (New) Greece launches bailout talks as Plan B details revealed
Greece's government on Monday launched complex bailout negotiations with creditors, but faced rebuke following revelations that former finance minister, Yanis Varoufakis, formed a secret committee to plan for the possible conversion of euros into drachmas "at a drop of a hat."

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Technology

Technology Software turns smartphones into tools for medical research
Jody Kearns doesn't like to spend time obsessing about her Parkinson's disease. The 56-year-old dietitian from Syracuse, New York, had to give up bicycling because the disorder affected her balance. But she still works, drives and tries to live a normal life.
Technology Could Twitter stop the next terrorist attack?
Social media giants including Twitter, Yahoo, Facebook and Google are pushing back against Senate legislation that would require them to alert federal authorities of any terrorist activity, according to industry and government officials.
Technology Rhapsody tops 3 million paying music subscribers globally
Rhapsody International, the operator of the Rhapsody and Napster streaming music services, says it has surpassed 3 million paying subscribers globally as more consumers realize the benefits of offline listening.

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Business

Business Orders for U.S. durable goods jump 3.4 percent in June
Orders to U.S. factories for big-ticket manufactured goods posted a sizable gain in June, but the advance was fueled by higher demand for commercial aircraft. Outside of this volatile category, a key category that represents business investment rose by a far more modest amount.
Business U.S. appeals court rejects apartheid cases against Ford, IBM
Victims of apartheid in South Africa cannot sue IBM Corp. and Ford Motor Corp. in New York because they cannot show that the companies' alleged offending behavior occurred in the United States, a federal appeals court said Monday.
Business Greece, creditors get down to business on bailout deal
Technical talks over Greece's third bailout in five years are poised to start in the next day or so as negotiators representing the country's creditors continued arriving in Athens Monday.

Consumer

Consumer Eat well on $4 a day?
When you're on a limited budget, you've got to be very creative with the meals you prepare. A new cookbook show you how to stretch those food dollars.